GDPR
Refund & Cancellation
At Decet Technology (“we,” “our,” “us”), we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a 25-day money-back guarantee. Please review our refund and cancellation policy below for more details.
25-Day Money-Back Guarantee
We offer a 25-day money-back guarantee on all our products and services. If you are not satisfied with your purchase, you may request a full refund within 25 days of the purchase date, no questions asked.
How to Request a Refund:
To request a refund, please contact our support team at [email protected] within 25 days of your purchase. Make sure to include the following details:
- Your order number or transaction ID.
- A brief reason for your refund request (though this is not required for the refund).
Once we receive your request, we will process your refund within 5-7 business days. The refund will be issued to the original payment method used at the time of purchase.
Cancellation Policy
You may cancel any subscription or service at any time during your billing cycle. To cancel your service or subscription, please contact us at [email protected].
- If you cancel before the end of your billing period, you will not be charged for the next billing cycle.
- If you cancel after a payment has been processed for the current billing cycle, the service will remain active until the end of that period, but you will not be charged for the following cycle.
Exceptions
While our 25-day money-back guarantee applies to most purchases, certain products or services may be non-refundable or subject to different terms due to the nature of the product (e.g., customized services or digital products that have been used or downloaded). In these cases, we will inform you of any exceptions before you complete your purchase.
How to Contact Us
Decet Technology can be contacted via e-mail sent to [email protected].